Privacy Policy

PRIVACY POLICY

Alon Kitchens
Last Updated: August 16, 2026

1. INTRODUCTION

Alon Kitchens ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request information, schedule an estimate or consultation, communicate with us, or use our kitchen design, cabinetry, remodeling, installation, and related services.

By accessing our website or providing us with your personal information, you acknowledge the practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

We may collect information about you in several ways.

A. Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including your name, email address, telephone number, mailing or project address, and information about your kitchen remodeling or cabinetry project.

This information may be collected when you:

Submit a contact or inquiry form

Request a free estimate or consultation

Schedule an appointment

Request information about our products or services

Communicate with us by phone, email, text message, or other means

Subscribe to our SMS messaging program

B. Project and Service Information

We may collect information necessary to provide our services, including project details, measurements, design preferences, requested services, property information, appointment details, and other information you voluntarily provide regarding your project.

C. Payment Information

If you purchase products or services from us, payment information may be collected and processed through third-party payment processors.

We do not intentionally retain complete payment card information when it is processed through a third-party payment provider. Payment information is handled according to the applicable privacy and security practices of the payment processor.

D. Automatically Collected Information

When you visit our website, certain information may automatically be collected, including your IP address, browser type, device type, operating system, referring website, pages viewed, access times, and general usage information.

We may use cookies, analytics tools, and similar technologies to understand website usage and improve our website and services.

3. HOW WE USE YOUR INFORMATION

We may use information we collect to:

Respond to inquiries and requests for information

Schedule and manage consultations, estimates, appointments, and installations

Prepare and provide estimates and proposals

Provide kitchen design, cabinetry, countertop, remodeling, and installation services

Communicate with customers regarding their projects

Send appointment confirmations and reminders

Send service-related notifications and customer-care messages

Respond to customer support requests

Process payments and transactions

Improve our website, products, and services

Maintain business records

Protect the security and integrity of our systems

Comply with applicable legal obligations

We may also send promotional or marketing communications when permitted by law and when the recipient has provided the appropriate consent.

4. SMS/MMS MOBILE MESSAGING PROGRAM

Alon Kitchens may offer an SMS/text messaging program for customer-care, appointment, service, and other communications.

We respect your privacy and use the information provided through our messaging program to deliver requested messages and respond to customers.

A. SMS Opt-In

You may voluntarily opt in to receive SMS/text messages from Alon Kitchens by providing your mobile telephone number through an online form or other supported consent method and affirmatively agreeing to receive text messages.

Where applicable, the SMS consent checkbox is separate from acceptance of our Terms of Service and Privacy Policy.

Consent to receive SMS messages is not a condition of purchasing any goods or services from Alon Kitchens.

B. Types of Messages

Depending on your interactions with Alon Kitchens, messages may include:

Appointment confirmations

Appointment reminders

Estimate or consultation updates

Project-related notifications

Customer-care communications

Scheduling and rescheduling information

Responses to customer inquiries

Other service-related notifications

Message frequency varies based on your interactions with us.

C. Message and Data Rates

Message and data rates may apply depending on your wireless carrier and mobile plan.

Alon Kitchens does not charge a separate fee for receiving SMS messages.

D. Opt-Out

You may stop receiving SMS messages at any time by replying STOP to a message from Alon Kitchens.

After receiving an opt-out request, we may send a one-time confirmation message. No further messages will be sent unless you subsequently provide consent or initiate communication.

E. Help

For assistance with SMS messaging, reply HELP to an Alon Kitchens text message or contact us using the information provided below.

F. No Sharing of Mobile Information for Marketing

Alon Kitchens does not sell, rent, lease, or share mobile telephone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.

Mobile information and SMS consent data will not be used by third parties for their own marketing purposes.

We may use trusted third-party service providers that assist us with website hosting, customer relationship management, appointment scheduling, SMS delivery, communications, analytics, payment processing, or other business operations. These providers may process personal information, including telephone numbers, solely as necessary to provide services to Alon Kitchens and are not authorized to use SMS opt-in information for their own marketing purposes.

5. SHARING OF INFORMATION

We may disclose personal information in the following circumstances:

A. Service Providers

We may share information with trusted third-party providers that perform services on our behalf, such as website hosting, customer relationship management, appointment scheduling, payment processing, analytics, communications, SMS delivery, email delivery, and technical support.

These providers receive only information reasonably necessary to perform the services for which they have been engaged.

B. Contractors and Project Partners

When necessary to complete a customer's project, we may share relevant project information with contractors, installers, designers, suppliers, manufacturers, or other parties involved in providing the requested services.

C. Legal Requirements

We may disclose information when required or permitted by applicable law, regulation, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, safety, customers, or others.

D. Business Transfers

If Alon Kitchens is involved in a merger, acquisition, sale of assets, restructuring, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

E. SMS Consent Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories described above exclude SMS opt-in data and consent. SMS opt-in information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

6. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information is completely secure. Therefore, we cannot guarantee the absolute security of your information.

7. COOKIES AND ANALYTICS

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand how visitors use our website, measure website performance, and improve our services.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

8. THIRD-PARTY WEBSITES AND SERVICES

Our website or communications may contain links to websites, platforms, or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

9. CHILDREN'S PRIVACY

Our services are intended for adults and businesses. We do not knowingly collect personal information from children under the age of 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete the information.

10. YOUR PRIVACY RIGHTS

Depending on where you reside, you may have certain rights regarding your personal information, which may include the right to:

Request access to personal information we maintain about you

Request correction of inaccurate personal information

Request deletion of personal information, subject to applicable legal exceptions

Request information about how your personal information is collected and used

Opt out of certain forms of data sharing or targeted advertising where applicable

Withdraw consent for certain communications

To exercise applicable privacy rights, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

11. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California privacy law may provide you with additional rights regarding your personal information.

These rights may include the right to know what personal information is collected, the right to request deletion or correction of certain information, and the right to opt out of certain types of data sharing or targeted advertising.

Alon Kitchens does not sell mobile telephone numbers or SMS opt-in information.

To submit a privacy request, contact us using the information below.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable laws and regulations.

When changes are made, we will update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

13. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Alon Kitchens
South Florida, United States
Phone: (954) 859-9046
Email: [email protected]
Website: alonskitchens.com